Shipping policy

Thank you for shopping with sossgallery. Each order is prepared and packaged by one artist, and can be fully customized to maximize delight. Package can be upgraded or personalized with extra oddities. For shipping questions, deadline requests, address corrections, or special arrangements, contact me through the website contact form or email sossgallery@yahoo.com before placing your order.

For oddly shaped, unusually fragile, oversized, or one-of-a-kind artwork, I may contact you before shipment if the piece requires additional protection or a different shipping method. No surprise charges will be added without your approval. I love making each package special, please let me know if you'd like any surprise oddities or added awesomeness. Custom shipping arrangements including (but not limited to); expedited service, delayed shipment, combined shipping, extra insurance, signature confirmation, discreet or gift-ready packaging, add-ons, and any other special handling.  Contact before ordering and I will let you know whether your request or deadline is realistic. 

Ready-made artwork is generally prepared for shipment within 2-5 business days after payment is confirmed. Business days do not include weekends or federal holidays. Processing time is separate.

Delivery estimate shown at checkout begins after the order has been completed, processed and transferred to the carrier. When tracking is available, you will receive a shipping confirmation email with the tracking number after your order leaves the studio. Tracking information may take up to 48 hours to update after a shipping label is created. Special requests are not guaranteed until we have agreed on the details. Rush processing and upgraded shipping shorten the expected timeline but cannot guarantee a specific arrival date unless the carrier offers a guaranteed service.

This shipping policy may be updated as sossgallery grows, changes carriers, adds features, or discovers more efficient ways to transport fire-made oddities through the mortal postal system.